Bug a Bug in Rosenberg, TX

Reviews about Bug a Bug

• ★ ☆ ☆ ☆ ☆

  January 09, 2020, by Crystal Kroeger
  BEWARE of price gouging!!! My experience with this company was a nightmare from the beginning. They gave me a price of $260 over the phone but then said it would be over $500 when they arrived at my home. I was shocked at that price and said that was too much. The technician then immediately says he could drop the price $100. This tells me he was trying to over charge me from the get go. He even asked what I could afford to pay. I was told that price would include my yard and then after I write the check they tell me it did not include the yard. Then I'm told it would be $90 extra to do the yard. At this time I'm really upset..so they decide to do the yard for $50. There was a lot of confusion with the office staff and they were unbelievably rude and extremely unprofessional. The owner is just as rude and does not treat you like a paying customer...more like an annoyance. I would like to warn other people about how they handle their business and pricing because they will try to get as much money out of you as they can!
• ★ ☆ ☆ ☆ ☆

  March 25, 2019, by Charlotte Bunnell
  I spent $600, technician in my home 1 hour after arriving late. Exactly 1 week later the bugs are here as if he had never been here. What a disappointment and waste of money. I will say the technician was professional, clean cut and very personable. I would not recommend them or use them again.