OfficeMax in Rosenberg, TX Open now

Reviews about OfficeMax

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  December 05, 2019, by Nathan Rowland
  This place is a bunch of thieves. I bought a computer online and received an email saying to come pick it up. When I got to the store, the computer was not new like I ordered, I was a floor model that had severe signs of use and was no longer under warranty. I refused to accept the computer for obvious reasons. I was told that my credit card would not be charged and the pending charge would be released from my credit card. I waited a couple days and found out the charge was authorized for the full charge. I have been calling the corporate office for a week now and have been given the run around while being told my refund will take 7-10 days. It has now been 11 days and once again I have been told they are processing the refund and it will take 5-7 more business days. The customer service is horrible; I have been constantly told I would receive call backs which I still have not received and I've repeatedly been denied the ability to speak with a supervisor. My company will never do business here again and I will be filing a complaint with the FTC and Attorney Generals office.